Terms & Conditions
Prior to arrival you will receive an email which will include a door code and further instructions.
When making a booking, you are required to enclose a deposit payment (by cheque) of 25% of the total cost plus £100 damages/cleanliness deposit to be made payable to Rhiw Ddu Barns. Deposit payments are non refundable. Bookings made within 6 weeks of the arrival date must be paid for in full. This payment is non refundable.
The balance due is payable 6 weeks prior to your holiday.
We highly recommend that you take out holiday insurance. If you wish to cancel your holiday, the balance due will remain payable on the due date. We will try to re-let the holiday and if successful we will refund the balance, less a handling fee of £30. Deposit payments will not be refunded. If your accommodation is unavailable for reasons beyond our control, a total refund will be made. No further liability will be accepted.
Arrival and Departure
You are welcome to arrive after 4.00pm on the day of your arrival. Please ensure you are ready to leave by 10.00am on the day of your departure in order that we may prepare for incoming clients.
You will be responsible for any damage to the property and for any breakages therein. A returnable deposit of £100 will be requested with final payment as insurance for any damage that might occur. Please leave the property in a clean and tidy condition on your departure.
Liability and Service
The owners do not accept liability for the interruption of electricity and water supplies and for the quality of water supplied. Mechanical goods within the property are kept in good working order. Refunds will not be available for any failures during your stay and every effort will be made to make repairs. The number of guests is not to exceed that on the booking form and additional guests are not permitted. The owners accept no liability for personal injury to guests and their personal property. The owners will ask any party to leave immediately if they are not complying with the booking conditions, are causing disturbance to neighbours or displaying conduct detrimental to the property.
Well behaved Pets accepted.
Rhiw Ddu has a No Smoking policy within the accommodation. This is in the interest of all visitors.